Terms of Service

Terms of Service

Effective Date: July 23, 2025

1. Introduction

Welcome to Exquisite Steam and Spa ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website www.ExquisiteSteam.com and any related services (collectively, the "Services"). By using our Services, you agree to these Terms. If you do not agree, please do not use the Services.

2. Eligibility

You must be at least 18 years old and legally able to enter into these Terms. If you're using the Services on behalf of a business, you must have the authority to bind that entity.

3. Accounts and Registration

Some features may require an account. You agree to provide accurate and current information and are responsible for maintaining your login credentials. Notify us immediately of any unauthorized activity.

4. Orders and Payment

  • Product Availability: Subject to stock and availability.
  • Pricing: Prices may change at any time without notice.
  • Payment: Accepted methods include Visa, MasterCard, PayPal, and others. Payments are securely processed via Stripe.
  • Order Acceptance: We may refuse or cancel orders due to errors, fraud suspicion, or product unavailability.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details. Title and risk of loss pass to you upon delivery to the carrier.

6. Returns and Refunds

Please see our Return & Refund Policy for complete details on returns, exchanges, and refunds.

7. Intellectual Property

  • All content (logos, images, text, etc.) is owned by Exquisite Steam and Spa or licensed to us.
  • You may not copy, reproduce, sell, or use our materials without permission.

8. User Content

  • By posting content, you grant us a worldwide, royalty-free license to use it.
  • Do not post illegal, defamatory, or infringing content.

9. Prohibited Activities

  • Do not use our site for illegal activity or to harm others.
  • Do not interfere with or hack our systems or users.

10. Disclaimers

We provide our Services "as is" without warranties. We do not guarantee uninterrupted access or accuracy of information.

11. Limitation of Liability

We are not liable for indirect, incidental, or special damages arising from your use of the Services.

12. Indemnification

You agree to hold us harmless from any claims or damages resulting from your violation of these Terms or misuse of the Services.

13. Termination

We may suspend or terminate your access at any time for violating these Terms or other applicable laws.

14. Governing Law

These Terms are governed by the laws of the State of California, USA.

15. Changes to Terms

We reserve the right to update these Terms at any time. Changes are effective immediately upon posting.

16. Miscellaneous

  • Severability: If any part is found unenforceable, the rest remains in effect.
  • Entire Agreement: These Terms represent our entire agreement with you.
  • No Waiver: Our failure to enforce any right does not waive that right.

17. Contact Us

📧 Email: support@exquisitesteam.com
📞 Phone: (831) 534-9188
📍 Address: 30745 Pacific Coast Hwy, Ste 21 #1119, Malibu, CA 90265