Privacy Policies

1. Introduction

At Exquisite Steam & Spa, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or interact with our services.

This policy applies to our website: www.exquisitesteam.com, and all associated subdomains (collectively referred to as the “Service”). By using our site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  • Name
  • Email address
  • Phone number
  • Mailing & billing addresses
  • IP address and device type
  • Order details and transaction history
  • Browser cookies and usage behavior

We collect information when you:

  • Visit our website
  • Place an order
  • Contact us via forms or email
  • Subscribe to newsletters or updates

3. How We Use Your Information

  • Fulfill orders and process payments
  • Provide customer support
  • Personalize your experience
  • Improve our website and services
  • Send order updates, promotions, or newsletters (you can opt-out anytime)

4. Sharing Your Information

  • Trusted third-party providers (e.g., payment processors, delivery partners)
  • Legal authorities if required by law
  • Business affiliates during mergers or asset sales

5. Data Security

  • SSL encryption for data transmission
  • Secure, access-controlled systems
  • Access limited to authorized personnel only

6. Cookies & Tracking

We use cookies to enhance functionality and improve user experience. You can control cookies through your browser settings.

7. Your Rights

  • Request access to your personal data
  • Correct or update your information
  • Request deletion of your data
  • Restrict or object to processing
  • Opt out of marketing communications

To exercise your rights, contact us at support@exquisitesteam.com.

8. Data Retention

We retain your information only as long as needed for business or legal reasons.

9. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

10. International Transfers

Your data may be stored or processed in the United States or other countries where our service providers operate.

11. Third-Party Links

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date. Your continued use of our website constitutes acceptance of the revised policy.

13. Contact Us

Email: support@exquisitesteam.com
Phone: (831) 534-9188
Address: 30745 Pacific Coast Hwy, Ste 21 #1119, Malibu, CA 90265